design process bathroom

A BATHROOM DESIGNED FOR THE WAY YOU LIVE

Whether you’re imagining a serene spa-like en-suite, a bold family bathroom, or a beautifully considered cloakroom – great bathroom design starts with understanding how you actually live.

The way you start your morning. The calm you want to come home to. The details that make a space feel entirely your own.

That’s exactly where we begin.

YOUR PRIVATE SANCTUARY, CAREFULLY DESIGNED

At BK11, your bathroom design journey starts with a complimentary consultation at our Long Ditton showroom – by appointment, so you have the space and time to properly explore what’s possible.

You’ll work with a dedicated bathroom designer who listens first and designs second. No templates. No off-the-shelf solutions. Just a design that’s been carefully considered around your home, your lifestyle, and your vision.

From serene luxury bathrooms to contemporary en-suites, we work across a wide range of styles – and our relationships with the finest bathroom brands mean the options available to you are genuinely exceptional.

A DESIGN PROCESS BUILT AROUND YOU

1. Consultation

Your first visit to our showroom is complimentary and completely unhurried.

You’ll have exclusive access to our curated displays and dedicated time with your designer – who will get to know your vision, your space, and what matters most to you before a single idea is sketched.

We visit your home to see your bathroom space in person – taking precise measurements and assessing water pressure and flow, so your design is grounded in what’s genuinely achievable.

Utilising the findings from your bathroom survey, your dedicated bathroom designer will explore the potential of your bathroom and reimagine the space with realistic 3D designs.

From creating colour palettes to sourcing the finest brands, each fixture, fitting and finish will be thoughtfully curated to make your dream bathroom a reality.

Your designer will invite you into the studio for your 3D design presentation. Here your new bathroom design will be revealed and when we’re on target with your budget, your designer will work closely with you to factor in any design amendments, before you give the final sign-off.

AWARD-WINNING BATHROOM DESIGNERS IN SURREY WITH OVER 20 YEARS EXPERIENCE

You’ll have one dedicated designer with you throughout – someone who takes the time to understand your taste, your home, and your vision, and stays accountable to it.

Our showroom in Long Ditton gives you hands-on access to the brands and finishes that will shape your bathroom. Seeing and touching materials in person makes all the difference – and our designers are there to help you navigate every choice with confidence.

Over 20 years of luxury bathroom design in Surrey has taught us that the details matter enormously. We don’t rush, we don’t cut corners, and we don’t stop until the design is something you’re genuinely excited about.

When you’re ready, we can take care of everything beyond the design too – supply, installation, and aftercare, providing you with the full end-to-end service. But that conversation can wait. First, let’s focus on creating a bathroom you love.

WHERE YOUR BATHROOM COMES TO LIFE

By appointment only, your showroom visit is a dedicated, unhurried session with your designer.

You’ll have exclusive access to our curated displays, including premium brands Ca’ Pietra, Duravit, Matki, and Axor – and the time and space to properly imagine what’s possible for your home.

Minutes from Esher, Cobham, Weybridge and Surbiton.

TESTIMONIALS

Mrs Marcussen - Kingston
Mrs Marcussen - Kingston
My brief to Alex was to design my small en-suite bathroom to have a calm spa-like feel. Alex took my ideas and created just that, a wonderful en-suite which I just love. The installation was excellent quality as well and the communication from both the installers and Alex was great. I can wholeheartedly recommend them.
Mr Hughes - Effingham
Mr Hughes - Effingham
The quality of the craftsmanship and overall end product was excellent. Adam was really good at taking our ideas and translating them into the design - his approach and overall communication throughout the process was very good and we would not hesitate to recommend him.
Mrs Nicholls - Oxshott
Mrs Nicholls - Oxshott
From start to finish, our experience with Bathroom & Kitchen Eleven has been world class. We were given a high touch, bespoke, incredible service to design and install our cloakroom. Adam (the designer) is a creative genius, Ben (the owner) is so friendly and professional, and Andy (who installed our cloakroom) worked so hard to make sure it was finished as quickly as possible and to the highest standard. Our new cloakroom is better than we could ever have dreamed of and I wouldn't hesitate to recommend them to anyone. Every bathroom comes with an 11-year guarantee so they ensure the job is done right!
Mrs Hicks - Weybridge
Mrs Hicks - Weybridge
Just before Christmas, we completed our second project with Bathroom & Kitchen Eleven. We are absolutely delighted with the new spaces they have created for us. We would totally recommend them. Adam is both a very talented designer and expert project manager. He actually managed to get my husband to embrace both colour and patterns. Ben was on hand to act as a lead adviser on the technicalities of the installation ...the pipework of our house is not straightforward. Keith and Josh did the hard work to complete the installation and did a most excellent job - the finish is to a very high standard. Thank you so much Bathroom & Kitchen Eleven Team.
Mrs Tse - Surbiton
Mrs Tse - Surbiton
Adam was the first contact for the project and the design manager. Always listened to our opinions and replied promptly. Understood that we can't have the design meetings in usual weekday hours and willing to arrange them on Saturday mornings. Really appreciated. Andy, the fitter, was also great. He paid attention to every details and his quality of work was amazing too. We sometimes visited the flat in the evenings and saw he's still working there! Impressed by his altitude towards the quality. It was my first property in the UK, and I was so glad to have the team. When planning the renovation, I was a bit worried as I heard other people had bad experiences with other companies like long delayed completion date, poor quality of work... But, Bathroom Eleven is none of them. You can just be "lazy" throughout the whole process. Nothing to worry about, and just wait for the design to come true.
Mr Green - Epsom
Mr Green - Epsom
We had 2 bathrooms installed and have been very pleased with the whole process. From working with Adam W on the initial designs, the input from Ben on the technical details (our bathrooms had complicated interconnecting pipework) and the actual execution of the work by Craig and Adam, it was all pretty seamless and hassle-free. The quality of the craftsmanship was excellent and the attention to detail (such as protection for existing floors / stairs etc) was extremely thorough. We did feel like the whole team at BK11 was very professional and customer-focussed and genuinely wanted to perform a quality high quality job whilst ensuring that we (the paying customers) were 100% satisfied! Based on our experience we would certainly use them again and recommend to others.
Mrs Amin - Walton-On-Thames
Mrs Amin - Walton-On-Thames
Bathroom eleven was recommendation. The quality of service was excellent right from the start. Alex who was our first point of contact was extremely knowledgeable and had the the right ideas for our bathroom which I must stress was a difficult project due to the shape and size .Alex however designed a new bathroom to very high standards and the end result is a beautiful, high standard bathroom. Chris the fitter was excellent and executed the design to a very high standard. He is extremely hardworking and a perfectionist so the end result was perfect. Ben the director overlooked the project and sorted all the little issues presented professionally. The after service is great too. Recommend Bathroom Eleven for a beautiful bathroom

YOUR DREAM BATHROOM STARTS WITH ONE CONVERSATION

Book a complimentary design consultation at our Long Ditton showroom. Bring your ideas, your inspiration, your questions – or just your curiosity.

We’ll take it from there.

BATHROOM FAQS

How long will my bathroom take to be installed?

On average, our bathroom projects take 3-4 weeks for smaller and more simplistic bathrooms. For larger spaces and more complex designs, installation is between 6 weeks. Throughout your design process, we will guide you on what changes will affect the overall lead time and installation time.

At Bathroom and Kitchen Eleven, we take the time to get every detail of your project perfect and therefore all timelines are a guide. We will keep you updated throughout the project as we manage the installation through to completion.

Upon confirmation of your project, we will give you an approximate installation date. As we are working on multiple projects at a time, and as with any renovation works, unforeseen challenges may arise and therefore we always ensure to complete an outstanding project, before moving on to the next.

Your designer will keep in touch with you from the moment you confirm your project to update you on the start date so you are always aware of when the project will take place.

There will be periods when we need to isolate the water in the bathroom and you won’t have access to water. We will ensure to give you plenty of notice and keep you aware of these timings throughout the project to ensure you are as comfortable as possible during the installation.

We love small spaces just as much as we do large ones. We work on projects from cloakrooms to master en-suites and family bathrooms.

Design concepts can come together just as beautifully in a smaller space as in a larger one and our brilliant design team welcomes the challenge of completing your brief in a spatially challenged environment. Whether it’s a small footprint, a non-standard shape, or sloped ceilings, please get in touch to see what is possible with your space.

During the bathroom design process, you will receive a ‘Complete Service’ quotation. This will list the schedule of works to be completed to create the chosen design in your space, the products included in the space, and an overall investment figure to turn the design into reality.

Through design meetings, we will always collaborate with you to guide you on any tweaks or amendments you wish to make to find the right balance across design, product, and budget to suit you and your home.

We specialise in a ‘Complete Service’ for bathrooms and kitchens. We focus on delivering the most superior quality across service, product, and aftercare to our clients and to do so we solely focus on clients looking for a complete solution.

Our Complete Service is the same for both bathrooms and kitchens. This means you will have a dedicated designer, we will supply all the products in the design, handle all removal and waste management, protect your home throughout all working and access spaces, supply all the trades and labour on site, project manage the installation from start to finish, and all our projects are signed off with an industry-leading 11-year workmanship guarantee.

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