Bathroom + Kitchen Eleven - Familty bathrooms in Richmond

FROM DESIGN TO REALITY

We reimagine bathrooms into real-life beautiful spaces.

From the moment you instruct us for your kitchen project, we take care of everything.

Our full-service means we design, supply and install to create exceptional kitchens with timeless appeal and impeccable functionality.

We source the finest brands and work with a team of trusted craftsmen to ensure the design you see is the one you’ll experience in real life – and once your new kitchen is complete, we’re proud to offer an unrivalled 11-year workmanship guarantee.

OUR PROCESS

1. Consultation

We invite you into the studio to meet with one of our designers for a complimentary consultation to understand more about your kitchen project.

We’ll get to know your vision, requirements and budget and you’ll also enjoy exclusive access to the space enabling you to discover our displays and explore collections at your leisure.

To enable us to create your design, we visit your property to conduct a technical survey of your kitchen, identifying structural requirements and getting a feel for how it will flow with the rest of your home.

Please note, if your property is currently in construction we are happy to work from the architect’s drawings.

Utilising the findings from your kitchen survey, your designer will explore the potential of your kitchen and reimagine the space with realistic 3D designs.

From creating colour palettes to sourcing the finest brands, each fixture, fitting and finish will be thoughtfully curated to make your dream kitchen a reality.

Your designer will invite you into the studio for your 3D design presentation. Here your new kitchen design will be revealed and when we’re on target with your budget, your designer will work closely with you to factor in any design amendments, before you give the final sign-off.

Once your project moves to the installation stage, we manage each detail, overseeing everything from deliveries to quality control to keep your project running smoothly and on time.

Our trusted craftsmen work in harmony with our designers to ensure each detail of your vision is placed with the ultimate precision and beyond the aesthetics of your design, we take care of the unseen aspects of installation too like insulation and plumbing.

Our commitment to excellence extends far beyond completion which is why alongside the manufacturers’ guarantees for products, every kitchen we create comes with a 11-year workmanship guarantee.

AN UNRIVALLED EXPERIENCE

Our experienced and passionate team have transformed luxurious kitchens across Surrey and South West London

Minimalist Master ensuite in Ockham
Minimalist Master ensuite in Ockham
Minimalist Master ensuite in Ockham

WELLNESS

For those seeking stress reduction, hygiene and health, we design your bathroom around innovative and unique bathroom products to significantly enhance your overall well-being.

We begin by carefully listening to your specific health issues or well-being wishes. By combining our expertise in wellness design and innovative technology, we design your space around your individual needs and desires.

ENHANCING WELL-BEING

Wellness comes in various forms, each designed to address different aspects of health, from physical and mental well-being to emotional and environmental balance. Here are a selection of our offerings:

effe steam room

Steam.

Sauna.

UV Therapy.

Marble master ensuite in oxshott
Marble master ensuite in oxshott
Marble master ensuite in oxshott

INSPIRED BY THE STYLES YOU’VE SEEN?

WELLNESS-INSPIRED WET ROOMS FOR MODERN LIFE

For those seeking a luxurious wet room, we design, supply and install to create exceptional wet rooms with timeless appeal and impeccable functionality.

100+ wet rooms and counting, our expert team is highly skilled in creating wet rooms that embrace the elements you’d imagine of a spa, like saunas and steam rooms, whilst ensuring the space effortlessly blends style and utility.

WHY CHOOSE A WET ROOM?

Your vision may celebrate contemporary design or the decadent feel of your favourite boutique hotel. No matter your desired aesthetic, each wet room we create promises the following:

why use a wet room image-3

No shower tray for increased floor space.

why choose a wet room image-2

Optional walk-in panels.

why chose a wet room image-1

A seamless finish with your floor tiling.

Moroccan zellige in Leatherhead
Moroccan zellige in Leatherhead
Moroccan zellige in Leatherhead

MAXIMIZING ACCESSIBILITY WITHOUT COMPROMISING STYLE

Accessible bathroom design is more than just a practical necessity—it’s an empowering approach to creating spaces that cater to the diverse needs of all individuals. By prioritizing inclusivity, functionality, and aesthetics, designers can transform ordinary bathrooms into welcoming havens for people with mobility challenges, disabilities, or varying abilities.

WHERE COMFORT MEETS FUNCTIONALITY

Accessible bathrooms are not just about meeting regulations—they reflect a safe, sleek and stylish space.

Grab Bars.

Shower Seating.

why chose a wet room image-1

Barrier-Free Showers.

Blanc Noir in Esher
Blanc Noir in Esher
Blanc Noir in Esher

AN EDIT OF OUR FINEST BRANDS

TESTIMONIALS

Mrs Yogina - Esher
Mrs Yogina - Esher
I had building work and kitchen installation carried out by Bathroom and Kitchen eleven. The design team produced a dream kitchen design that was perfect for me. The communication was good throughout the process. The installation of the kitchen units and appliances was carried out with care and precision.The transformation is amazing and I am extremely pleased with my kitchen. The aftercare service from Ben is outstanding and any small issues are sorted out quickly. The design,the installation and the after care service has been fantastic. I highly recommend Bathroom and Kitchen Eleven .
Mrs Galer - Surbiton
Mrs Galer - Surbiton
The installation was totally stress-free for us. Ian did a great job putting the design into place - he worked so hard and was no trouble to have in the house, keeping everything so tidy and organised. Chris too did a lovely job with the decorating. Ben kept a close eye on the whole process and kept in regular touch, which was much appreciated. The whole team was SO impressive; they know how to operate and offer exceptional customer service. We would not hesitate to use Bathroom & Kitchen Eleven again and we recommend this fabulous company without reservation.
Mr Savill - Kingston
Mr Savill - Kingston
Bathroom & Kitchen Eleven delivered the bathroom of our dreams. From the first design session to the final sign-off Adam, Ben and their team were superb. Nothing was too much trouble, and the fitters were the most polite and tidy tradesmen we have ever had in our house - a pleasure to do business with. The quality of the design, the materials and hence the finish is really exceptional. We are thrilled and would absolutely recommend Bathroom & Kitchen Eleven to others. There really is zero chance of being disappointed !
Mrs Perez - Worcester Park
Mrs Perez - Worcester Park
The whole process was smooth and flawless. Alex listened to my ideas and came up with a lovely design. Chris worked so hard throughout the whole renovation and didn’t complain when some unexpected problems came up. The whole team is wonderful and we will certainly use them for our next renovation.
Mrs Mccullough - Surbiton
Mrs Mccullough - Surbiton
From start to finish our experience with Bathroom & Kitchen Eleven has been fantastic. From our initial consultation to installation the customer service has been excellent. Adam came up with some fantastic design ideas, really listening to our brief and taking into account our budget and family life. The installation was seamless and quality of products used were excellent. I would highly recommend Bathroom & Kitchen Eleven to anyone looking for an end to end bathroom solution for their home
Mrs Assersohn - Long Ditton
Mrs Assersohn - Long Ditton
The soft colours work so well and we enjoyed the whole design process. Adam is a superb designer and interpreted our taste exactly. Thank you to the whole team for your patient hard work in achieving this. Keith was the main fitter, supported by Kevin. Their work is perfectionist and we were so lucky that they were available. Ben is the director and we really appreciated him coming round for regular inspections during the installation and knowing he would not miss anything. From start to finish our new bathroom was a great experience and we warmly recommend Bathroom & Kitchen Eleven.
Mr Hickman - Cobham
Mr Hickman - Cobham
It was a pleasure working with Alex and the Bathroom & Kitchen Eleven team. We were living overseas at the time and so did everything remotely which due to their professionalism all worked extremely well. Alex came up with numerous innovative solutions for what was a small and awkward space. We are delighted with the results.

READY TO CREATE YOUR PERFECT BATHROOM?

We specialise in providing complete service for both bathrooms and kitchens. This means we design, supply and install, offering an end-to-end in-house service, with an unrivalled 11-year workmanship guarantee on projects.

Our dedicated team is proud to have over 15 years in the industry, successfully completing 100s of projects for our clients.

We provide a 11-year workmanship on all bathroom and kitchen projects, with a 5-year guarantee on wet room projects.

We cover the areas within Surrey and South West London.
Each project investment depends on size of the room, the work required and the product choice. For example, basin taps can range from £150-£800.
Our designers will listen to your ideas and create designs following a consultation and site visit. Your designer will also create a full fitters pack and liaise with the fitter for continuity throughout your project.
Ben, our Managing Director, will oversee the fitting teams, with the designers checking in to ensure the fitter and client are happy throughout.
We’ve been trading for 16 years.

Our fitting teams consist of 1-2 tradesman and will be there every day until the job is complete; if they need to leave site to collect general materials they will keep you fully informed.

Your dedicated designer and our Managing Director will be available by phone and email during working hours. You will also be given Ben, our MDs phone number for the rare case of an out-of-hours emergency.
£350 inc vat for the design service deposit. This will be reimbursed against your products invoice when you have signed up the project.
Our showroom is by appointment only and our opening times are 9 am – 5 pm Monday to Friday and 10 am – 4 pm on Saturdays.
No, we only offer our complete service to ensure the most superior levels are kept throughout the full project process.
On average you can expect a process of 3-4 months from first contact to project completion, depending on scheduling and product lead times.
No, however all of our product prices are the RRP.
We aim to respond to all enquiries within 72 hours.

Please get in touch with a designer as soon as you have a timeline in mind, it may be that your future project fits in line with our current calendar scheduling. The designers can help guide through a proposed timeline.

Of course, please give your designer 72 hours notice, via email or phone.
The product payment is taken on confirmation of the project going ahead. The complete service costs are then split into two payments, the first payment on start day and the second instalment payment on completion of the project.
We take your privacy seriously. The personal information you provide is securely stored in our Customer Relationship Management (CRM) system. We use this information solely to follow up on your inquiries, manage your account, and provide the best possible service to you.We do not use your personal information for marketing purposes, nor do we share it with third parties without your consent, unless required by law. Our CRM is equipped with robust security measures to protect your data, ensuring that it remains confidential and safe at all times.If you have any further questions about how we handle your personal information, please feel free to contact us.
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