Most bathroom and kitchen renovations demand too much of you – coordinating, chasing, waiting – all the while wondering if your vision will survive intact.
At BK11, you have one role: the enjoyable one.
From your first visit to our Long Ditton showroom, you’ll be paired with an award-winning designer who takes the time to understand how you live, what you love, and what will work beautifully in your home.
Together, you’ll explore options, refine ideas, and arrive at the perfect solution – guided by expertise every step of the way.
You won’t need to source products, manage trades, or chase a single delivery. Your bespoke joinery will be crafted in our Cobham workshop and every detail will be handled for you – from first design to dedicated aftercare, year after year.
No contractors to manage. No deliveries to chase. No compromises to accept.
Just an exceptional space you’ll love – protected by an 11-year workmanship promise.
This is why, 71% of our 2025 projects were repeat clients or referrals.
From compact cloakroom and en-suites to family bathrooms and wet rooms.
From shaker and in-frame to handleless contemporary, all made by hand at our Cobham farm workshop
We’re really proud to have been named Bathroom Retailer of the Year by KBB Review in 2026. This is an accolade for the whole team, from our designers to our in-house specialist installation team, and we’re working just as hard to earn the same recognition for our handmade kitchens.
At the heart of BK11 is a culture of care. We take responsibility end to end – present at every stage, planning with precision, liaising and coordinating every detail. Our mission is to make the process seamless and effortless, so the result feels perfectly composed from day one and endures for years to come.
– Ben Setterfield, Founder and Managing Director
Every trade your project needs, all in-house.
Our electricians, plumbers, tilers, plasterers, carpenters, decorators and fitters work as one team, so the whole project runs seamlessly and every finish meets the same exacting standard.
Your cabinetry is made by hand in our private workshop on farmland just outside Cobham.
Every piece is designed for your home, whether it’s a kitchen, bathroom, utility room, boot room or library.
Our designers and craftspeople work side by side from the first drawing to the finished piece. The result is a flawless fit, an immaculate finish and detail you will never find off the shelf.
Step into our award-winning bathroom and kitchen showroom in Long Ditton, Surrey and experience design at a different level.
By appointment only, you’ll have exclusive access to curated displays, dedicated time with an experienced designer, and expert guidance on what’s possible for your space.
Located in Long Ditton, Surrey and minutes from Esher, Cobham, and Surbiton, this is where your ideas become exceptional design.
Discover how every element gets handled for you – from concept and craft through to installation and beyond – and see the quality that has defined two decades of Surrey projects.
Bathroom & Kitchen Eleven specialises in the design, supply and installation of luxury bathrooms and bespoke kitchens across Surrey and South West London.
The service covers the complete project, from initial consultation, survey and design through to product sourcing, bespoke joinery, installation, project management and aftercare.
Bathroom & Kitchen Eleven has been designing and supplying and installation kitchens throughout Surrey and South West London for 20 years. We recently celebrated our 20th anniversary.
Yes. Bathroom & Kitchen Eleven provides bespoke bathroom design and installation throughout Surrey and South West London.
Projects include luxury bathrooms, family bathrooms, en-suites and wet rooms. Each space is designed around the property, how you want to use it and the overall look you want to achieve, before the team manages the supply and installation.
Yes. Bathroom & Kitchen Eleven designs, makes and installs bespoke kitchens for homes across Surrey and South West London.
Each kitchen is individually designed for the property, with bespoke cabinetry handmade in the company’s Cobham workshop. Kitchen styles include shaker, in-frame and contemporary handleless designs, with layouts, storage, materials and finishes tailored to the individual home.
Yes. Your bathroom or kitchen renovation can be managed from initial design through to final installation and finishing.
Bathroom & Kitchen Eleven coordinates the designers, products, deliveries and trades involved, giving you one team responsible for the complete project rather than leaving you to manage separate suppliers and contractors.
This is Bathroom & Kitchen Eleven’s turn-key approach to bathroom and kitchen renovation.
Yes. Where a bathroom or kitchen renovation requires additional building work, Bathroom & Kitchen Eleven can coordinate this as part of the wider project.
Depending on the property and design, this can include structural alterations, plumbing, electrical work, tiling, decoration and other preparatory works required before the new bathroom or kitchen is installed.
The exact scope is established during the survey and design process.
Bathroom & Kitchen Eleven designs and installs bathrooms and kitchens throughout Surrey and South West London.
The showroom is based in Long Ditton, with projects regularly completed in areas including Esher, Cobham, Thames Ditton, Surbiton, Kingston, Claygate, Weybridge and Wimbledon, as well as surrounding locations.
Yes. Bathroom & Kitchen Eleven has an award-winning bathroom and kitchen showroom and design studio in Long Ditton, Surrey.
Showroom visits are by appointment so clients receive dedicated time with an experienced bathroom or kitchen designer. During your consultation, you can explore displays, materials, finishes and product collections while discussing what could work in your own home.
Your initial consultation at the Long Ditton showroom is complimentary.
It gives you the opportunity to discuss your vision, requirements and budget with an experienced bathroom or kitchen designer, explore the showroom and understand what may be possible for your space before moving forward with the project.
Yes. Bathroom & Kitchen Eleven’s kitchens are individually designed for each home, with bespoke cabinetry handmade in the company’s Cobham workshop.
Rather than simply adapting standard-sized kitchen units to the room, the cabinetry can be designed around the dimensions, layout and architectural features of the property, with the storage, materials, finishes and detailing considered as part of the overall design.
Bathroom & Kitchen Eleven manages each project from design through to installation and completion.
Your designer remains involved throughout the process, while Managing Director Ben Setterfield oversees the installation teams and delivery of the work.
This gives you a clear point of responsibility throughout the renovation rather than having to coordinate individual designers, suppliers and trades yourself.
The cost of a luxury bathroom or bespoke kitchen depends on the size of the space, the complexity of the renovation, the products and materials selected, and the amount of bespoke work required.
Bathroom & Kitchen Eleven discusses your requirements and budget during the initial consultation before developing the design and specification around the individual project.
This means proposals are based on the space and standard you want to achieve rather than a generic package price.
Bathroom & Kitchen Eleven provides an 11-year workmanship promise on its bathroom and kitchen projects.
The guarantee reflects the company’s commitment to the quality of its installation work and is supported by dedicated aftercare after your project has been completed.
Bathroom & Kitchen Eleven does not provide a supply-only service.
Design, supply and installation are delivered as one complete service so the team can remain responsible for the specification, coordination, installation and finished quality of the project.
This also means you have one team accountable from the initial design through to completion and aftercare.
Yes. BK11 is the abbreviated name for Bathroom & Kitchen Eleven. The company was formally called Bathroom Eleven prior to entering the kitchen renovation space in 2020.
